Call us on 0800 917 7084 or 07816 528421

Pallet delivery

No Comments

Over the last week we have been looking at ways to improve our pallet collection and delivery services.

Евро поддон
Image via Wikipedia

As you may know we are

  • Fuel efficient where possible
  • use green business practices
  • drive alternative fueled vehicles
  • train our driver extensively
  • look after your goods as if they were our own.
  • provide tracking for high value goods

What this means to our customers is using our same day courier services to deliver your pallets is nothing like using a pallet network to deliver them.

We go direct from collection point to end destination, there is no trans-shipping, just straight forward delivery with just your goods on board and no one else’s. That means a significant reduction in breakages and insurance claims for you.

We also recycle the packaging and pallets if you would like us to.

So what else can we do to help you get the pallet delivery service that your business requires?

Give us a call or leave us a comment :)

Sarah

Enhanced by Zemanta

Add to Del.cio.us RSS Feed Add to Technorati Favorites Stumble It! Digg It!
    www.sajithmr.com

The courier at the gate…

No Comments

I recently read in an online forum about a lady who had had 30 boxes of nappies delivered by a courier service and they had left them at her gate.

taken by Darry2385 on February 14, 2007 in Ith...
Image via Wikipedia

To make matters worse, the gate opened outwards and the boxes were stacked so she couldn’t open the gate, which meant that she had to climb over the gate to get to the nappies, move them, open the gate and then bring them in… needless to say she wasn’t very happy. At the time it was snowing and all this was done in the snow, at low temperature.

Firstly, couriers deliver kerbside to kerbside. Which means they are without obligation to lugg it up your driveway and put it in your hallway. Often the courier companies drivers will do it out of kindness. It’s nice to thank them at this point :-)

Also it should be remembered that should a courier chose to help the customer by delivering right to the front door and through the gate, they are probably not insured. They have been instructed by their company to deliver just to the kerbside, and they know if they slip on the customer’s pathway they could be out of work whilst they recover. They may have to claim against the householder for loss of earnings if it could be proved that it was their fault that the courier slipped on the pathway.

What a nightmare! For companies that want to provide that extra bit of customer service, do they risk the customers wrath or their employees wrath? It is a rock and a hard place scenario. You understand why your postman is not delivering in the snow and the ice, but people rarely cut slack for the couriers that they are expecting.

Think back to your job, are there certain procedures that must be followed in order for you to do it? What do you have to do to prove you work in a safe manner? The chances are you know all about assessing for risks in your business, and you understand why a courier service will also assess the risks, and sometimes they will have no choice but to deliver to the exact guidelines they are issued with.

It’s not being a stupid delivery driver thats failing to understand your needs, it’s a conscientious employee doing their job correctly.

When booking your courier service we feel it’s important to have couriers that think, and understand what is going on and what the risks are. If you do too, then we’d like to hear from you.

Sarah

Enhanced by Zemanta

Add to Del.cio.us RSS Feed Add to Technorati Favorites Stumble It! Digg It!
    www.sajithmr.com

Same Day Courier Services – What Are The Benefits?

No Comments

A same day courier service allows your business to transport important goods or documents reliably. This can allow your business to convert important prospects and to win successful contracts. Most couriers will also allow you to track your package so you know when the recipient has received it.

It’s important to understand the benefits of using a reliable courier service and how it can increase your businesses reliability and reputation. By understanding why a same day courier is so important you can start to look for a good company with an excellent reputation for reliability.

In this blog posting we’ll look at the 5 main benefits your business will experience from a reliable, same day courier.

1 – Reliability
You want to demonstrate that your business is professional and reliable. Therefore you need to demonstrate this in every area of business that you operate. This includes delivering items to clients and prospects.
If you can impress your clients and prospects with a professional, sleek and timely delivery of goods or documents, you’re likely to retain these clients. It will also increase your businesses reputation through word of mouth. sloppy delivery will have the reverse affect.

2 – Contracts Speed Up
If you can get an important contract signed on the same day, you can begin starting a project much sooner. Using slower, inefficient courier services means delays in starting new contracts which can all affect your businesses cash flow.
With courier tracking in real time you know when your important goods or documents have been received and therefore when to expect a response. Invaluable, when time is money.

3 – Peace of Mind

Being able to rely on a delivery service to get your package to its destination on-time and impress your clients or prospects is a necessity. Once you’ve sent your package you need to be able to focus on running your business, not worrying about if the package will arrive in time.
Peace of mind comes guaranteed with a same day courier and you needn’t worry about goods getting lost or damaged, or if they’ll be delivered on time.
By using a fully insured and legal service you know your goods are in safe hands. Look for a company that employs fully trained staff to ensure safe transport that’s insured, professional and reliable.

4 – Save Time
Why make numerous trips to your local post office or sorting office? It makes sense to focus on running your business. Let the courier pick-up your important goods from your business premises. Save time by letting the experts handle your problem of getting parcels and documents delivered on time

5 – Save Money

Using a courier service isn’t as expensive as you might think. You get great value and if money is an issue you can always choose a non urgent service.
If you need to get an important document signed today, you might have to drive across half the country for a signature. It makes sense to save petrol costs along with wear-and-tear on your car by paying a courier to do the job. You can also avoid any corporate manslaughter issues that you may have if a staff member completed the job.

Sarah
PS if you have any questions, pick up the phone, we are happy to help

Enhanced by Zemanta

Add to Del.cio.us RSS Feed Add to Technorati Favorites Stumble It! Digg It!
    www.sajithmr.com

Get Adobe Flash playerPlugin by wpburn.com wordpress themes

Same Day Couriers, Essex is Digg proof thanks to caching by WP Super Cache