Using a courier that thinks….

Posted on February 19th, 2009 2 Comments

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Of course everyone thinks, including most same day courier and home delivery drivers. Just as well, because for everyone that uses there brain there must be ten that don’t!

: Image by Getty Images via Daylife

I read and hear stories all the time about how a delivery driver stamped on a package, threw it in the van and it broke and often they leave it in an unsecure place.

I used to belong to a book club who used a certain courier, on one occasion their courier left a package of books outside the door in the rain and the books got soaked. So I had to send them back.

It’s very frustrating when that happens.

Some of the problems can be eliminated when you book your courier. Simply you tell them what the items are to be delivered. Ask them if they have delivered similar before. Ask them if they have insurance and if your item is covered by insurance. Ask them if they have ever had anyone claim through their insurance (if it happens often, do you really want them delivering your goods?)

If you just pick up the phone and ask for a quote, you don’t know what you are getting service or delivery wise.

Sarah

Tags: Courier, Couriers and Messengers, Delivery, Regional and Same Day, Transportation and Logistics
Posted in: Sameday Courier

tom said:

Having worked a sacourier ,the customer ca help too.
Lost count of the times I heard OOOOh I’m not home during the day I work,so what was delivering the packlage a hobby?
Usually these same people didn’t have aq contact number or alternative isntructions for teh delivery.

# 19 February 2009 at 7:28 pm

Sarah Arrow said:

Your right, it’s important to leave mobile numbers etc so that information can be communicated across such as ’safe’ delivery places etc.

# 2 March 2009 at 7:50 pm

Same Day Couriers, Essex