Couriers and communication

This week we started with two new customers. We also added an XLWB to our fleet to enable taking more pallets / awkward shaped items for delivery.

Both our new customers have a defined set of procedures and as always included in the communications process. We deliver urgent and express same day items for them, and one has already expressed the delight at the cost savings they are making.

Communications for one of our new customers has been a complete revelation, they are not used to couriers that communicate and are really liking the difference that working with us provides.

So, a good week all round especially in a time – starting new contracts – which can be difficult. So, thanks team

It’s good to know who professional you are and it’s good to have feedback from our customers about this.

Kevin

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Tags: communications, courier communications, Couriers, xlwb delivery