Making time for your delivery

Driving

Often a delivery takes seconds, the item is handed to the customer and then they sign and it's completed from the customers point of view. From our customers side of things, they are still waiting delivery confirmation so when the courier returns … [Read more...]

Trouble shooting parcel couriers

Box for parcel delivery

Parcel Couriers can have a terrible reputation and today we find some of it is justified. For our regular customers we use a third party parcel carrier to deliver the odd parcel that they have. This is a win/win for all of us as we get to look … [Read more...]

Let’s talk about cancelling your delivery

Party cake

Image via Wikipedia The snow has made things hard for us same day couriers, we have to complete the same distances but use more fuel and more man hours to deliver things "as normal". We go above and beyond normal duty to see items get … [Read more...]

Delivering to Scotland? Yes we are!

driving to Scotland

With the snow being the way it is, so couriers and parcel companies have had to take a look at their work loads and decide whether they are delivering to Scotland or not. Firstly and foremostly, we have to keep our staff safe. So if a vehicle … [Read more...]

White Van Men on TV

Loading van

Just watching the White Van Men on the TV. Fascinating program. Currently on 5 live. A removal is taking place and the the van is overloaded and furniture was dismantled to cram it all into the van! Trying to communicate across to customers … [Read more...]