General | Same Day Courier Services, Essex

Archive for the ‘General’ Category

It’s a matter of urgency

Posted on November 19th, 2009 No Comments

How to decide whether something is same day delivery or next day delivery.

As I write in the title, it’s a matter of urgency and that is usually decided by the client but it’s also the matter of confidentiality. In the past we have delivered evidence for court cases, its had to be delivered in confidence and to strict deadlines. It cannot be sent by mail, if it gets lost there is no case. Our vehicles are unmarked and have no sign writing, some may think we are missing an advertising trick but we are actually blending into the background – there is nothing to say we are a courier, nothing to indicate what we have is confidential or high value, nothing to indicate who we work for.

: Image by The Rocketeer via Flickr

Our customers quite like this, it means their customers don’t need to know about any warehouse staffing issues or that they have had to get a courier in for the day to deal with their surplus, it’s all done confidentially. They love that our drivers provide great customer service on their behalf, something they don’t get when they have agency temp workers.

Back to urgency, how urgent is urgent delivery?

If it saves lives, it’s urgent.
If it saves a considerable amount of money, it’s urgent.
If the delay is going to cost you a considerable amount of money, it’s urgent.
If the your client is unhappy, and it could cost you their business, it’s urgent.

And you can always give them the option – “I can get it delivered to you within a couple of hours or I can have it delivered overnight, what suits you best? How urgent is it?” and in giving them the choice, you are building the relationship further and they can see how far you are willing to go to meet their requirements. When you have your answer, you only have to ring your same day courier and make the arrangements.

How do you deal with your urgent deliveries?

Kevin Arrow

Posted in Courier Business, General, Packing for transportation, Sameday Courier

A tweet up with extras!

Posted on November 16th, 2009 3 Comments

On Saturday we took a drive over to Great chart in Kent to meet some fellow twitter users.

Our venue was the public house owned by @hoodenershorse where he serves a selection of real ale and Mexican food. We found the venue easy enough and although there isn’t a car park, there was ample parking on the street (which may have been partly due to the heavy rain).

Inside we were warmed greeted by @NikkiPilkington @BabsSaul @LeighQuantrill and @hoodenershorse. We were just waiting for @zrushforth to arrive before we ordered lunch.

Andy recommended the steak and chicken fajitas as fajitas are Kevs fave, although Kev insists on calling them Fah Jee Tas just to wind me up. The steak and chicken were served up on sizzling skillets with a pot of tortillas, which the girls promptly dived into.

After a really lovely lunch (home made chips are to die for) it was time for some cup cakes made by fellow tweeter @SallyHBewsey I have to say, these cupcakes were works of art. The children started a war over them and who would have the one with a dog on it. I had a delicate one with revels and chocolate sauce. I turned it upside down and it confirmed to me our original thoughts on delivering cupcakes – they are to fragile to go through the post but incredibly delicious to eat.

Andy is a genial host and I forgive him for telling me how to wrap my fajitas, he obviously thought as we lived in Essex we didn’t have a clue . Hoodeners Horse is a lovely old fashioned pub with regulars who return even when they are dead! You may think it’s the wind blowing the door open, its not - it’s ghosts . Andy may convince you differently but I think my theory adds even more to the charm of the pub .

As you can see, we had a veritable feast of lovely food, served in a pleasant environment by smiling staff. If you are in or near Great Chart in Kent, drop in for some lunch and say hi to Andy and Jacqui. Its a treat for your tastebuds.

The rest of the company was superb as always

Sarah Arrow

PS join us in our blog comp on BT Tradespace and win a Flip Down TV/DVD player

Posted in Business, General, Sameday Courier

Business Scene Essex, our recent event

Posted on September 27th, 2009 2 Comments

Last Wednesday was the last Business Scene Essex event for 2009. We were expertly hosted by Mercedes Benz at Lakeside, and the refreshments were supplied by BT Tradespace.

We had to excellent speakers for the event, Baiju Solanki, who spoke about goals in sport and business. He made some excellent points about fixed goals and working towards them. The Sports world loss of Baiju is the Business worlds gain, and what a gain we made.

We also heard the wise words from Alan Stevens, the media coach. His talk about twitter put it into a new perspective for many people, and the feedback regarding both speakers was excellent.

We didn’t do our planned hookup with Essex, Massachusetts due to staff shortages. Maybe this will take place at the next event.

A big thanks goes to Katherine Davison from Epiphany training, who helped me co-ordinate the event. Quite simply all our daughters are born in September and October, so to plan an event at the same time as the birthday celebrations was a bit of a crazy idea! Also thanks to Ian Hendry from WeCanDo.biz who helped to market the event through his CRM package (this is something well worth checking out)!

Look forward to organising some more great multi network events in 2010.

Sarah

Posted in General

Same Day Courier Services, Essex

Archive for the ‘General’ Category

It’s a matter of urgency

How to decide whether something is same day delivery or next day delivery.

Back to urgency, how urgent is urgent delivery?

A tweet up with extras!

Business Scene Essex, our recent event

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