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Harness Social Media to Increase Your Sales – Thurrock

February 25, 2010 By

Arrow Light Haulage is thrilled to be involved with the social media workshop day in Thurrock, Essex.

We are loaning KTIA and UEL our Communications Director, Sarah Arrow and she will be providing support (as well as being living proof) that social media is useful to small businesses. As you may already know, Sarah is the most followed courier on twitter, she has more followers than DHL, Fedex and UPS combined, proving that you don’t have to be big to be found, you just have to say something interesting!

Sarah tells me that communication is a two way street so she follows people back, something that a lot of social media experts have stopped doing as they have been overwhelmed by Direct Messages from their fans. You can tell what you think on this in the comments below.

If you are a Thurrock based business who wants to join in, please give Richard a call on the number below.

Knowledge Thurrock Innovation Associates (KTIA) in conjunction with Arrow Light Haulage are pleased to offer a free workshop for local businesses entitled “Harness Social Media to Increase Your Sales”. Taking place on the 4th March from 0900 until 1130hrs in Grays, the session is ideal for small enterprise owners and managers who are interested in learning more about online social media platforms and their benefits and how to design a strategy to develop a successful, enhanced and cost-effective online presence.

For more information, please call Richard on 07500 802 311 or email r.a.snell@uel.ac.uk

I wish you a great day Sarah and Richard, I know Thurrock businesses will gain immensely from attending.

Kevin

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Happy Birthday Arrow Light Haulage

September 19, 2009 By

7 years trading today.

As with all birthdays, there are a lot of people to thank for helping us get this far.

My wife Sarah, without her there would be no blog and no reason to go to work. Her unflinching dedication, belief in me and support is priceless. Her enthusiasm brings a light to the transport world.  Thanks Sarah x

Angie Taylor,  Angie finds us fresh talent, most of whom are out working today on an office move. When the going gets tough Angie dusts off her gloves and gets behind the  wheel. Thanks Angie, it’s all appreciated.

Michael O Steen, like Angie he is a hard worker. Whether it’s driving, lifting or shifting Mike gets it done. Wicked sense of humour, working with Mike really makes the day fly by. Thanks Mike.

Jamie Durham, Jamie was our star person when our first big contract came through. We were nervous and sweating (just a tiny bit) but Jamie was there on site to help us complete it in a cool, calm professional manner. Thanks Jamie.

Colin and his wife Lynn, who gave us a short term loan in 2005 to finance our expansion back then. Sarah saw it was paid back a month early. It wasn’t easy but they believed in us and the loan enabled us to get our second vehicle. You couldn’t wish for a better business people to be your in-laws. Thanks.

A huge thanks goes to Barbara Saul, she listens to Sarah’s harebrained website schemes and that means we are all free to get on delivering the goods. :-) She has also enabled us to manage our subcontractors better, blog better, and in the next few weeks there will be changes coming to the website. Babs will be bringing Arrow Light Haulage up to date and with Sarah yelling advice from the sidelines, it won’t be easy. Thanks Babs.

Paul Riggs, competitor, friend and big supporter. Over the years work has flowed back and forth between our companies. Advice given, support offered, coffee drank. We set up at the same time and unlike others who set up at the same time, we are both still trading. Paul, put the kettle mate. Cheers.

I would also like to thank in particular Clive Arrow and his wife Dorothy. They are the only Arrow’s that took an interest and understood how hard it is to be your own boss. Thanks Uncle Clive, Auntie Dorothy for all the listening and support, it really has meant a lot to us

To everyone who has worked for us, past, present and future – thank you.

Here’s to another 7. Cheers

Kevin Arrow – founder, driver, floor sweeper & now blogger for Arrow Light Haulage.

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What size van do I need?

April 24, 2009 By

Quite often we get calls from customers asking us “can we have a transit to deliver some boxes?” my immediate question back to them is “what size van do you need?” Often a Transit is the only type of van they know of. Frequently customers will ask for a van that is not suited to their needs its either to big or to small and each scenario brings with it its own sets of problems.

Arrow Light Haulage make a point of finding out weights, sizes and quantity of any shipment that needs moving so we can then accommodate the customers needs efficiently and also so that we don’t waste any space within the vehicle when it is not necessary.

Our expertise in load/vehicle matching will ensure that our customers will have the right size vehicle turn up at their premises and be able to cater for their goods without wasting space or using a van that is far to large for their needs. If you need to move 1 archive box you don’t need to order a Luton sized van that can carry 100′s of archive boxes.

Using Arrow Light Haulage and our knowledge will not only ensure the right vehicle is sent out to you but also that you are charged accordingly for the items that you need to be moved. This normally saves you money.

If you would like any further information on our load/vehicle matching techniques you can either call us  on 0844 884 3331 or email me directly  at kevin@arrowlighthaulage.co.uk with your requirements and I will deal with your query promptly

rgds

Kevin

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Parcel Delivery: Flat Rate Courier

December 3, 2008 By

When you book a parcel courier do you read the small print?

Last week we took on a new customer who had read the ‘small print’ and found it not to his liking until he came to us. When doing his research he found that he would often be charged a ‘surcharge’ for delivering to a private address rather than a business address – between £3-£5 extra. He would also be charged a 5% fuel surcharge, and if he went over weight by even just a kilo, he would be charged an extra £3.00 as well.

He started to add it all up and realised the £8.95+VAT he was being charged for delivery wasn’t that cheap once the ‘surcharges’ had been added, if fact it could double the initial price for a parcel!

At Arrow Light Haulage we believe in a transparent pricing system – that the cost is determined by the items weight, and thats it. The only extras we charge for are items such as packing and wrapping materials, again this is optional.

So, if you have a parcel to collect in Basildon, Chelmsford or West Thurrock & Dartford just click on the banners below – we are a flat rate courier, no surcharges unless of course you want us to charge for them ;-)

Regards

Kevin

Parcel deliveries in Essex, Kant and everywhere in between

Great for smaller parcels and smaller volume, say 5 -10 a day.

worldwide-parcel services

parcel courier delivery in Essex

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Essex Couriers featured in Courier Direct Magazine!

November 22, 2008 By

This month Arrow Light Haulage, the Essex courier company has been featured in another trade press magazine, this time Courier Direct. We’re thrilled to have recognition from our peers. But it wasn’t as easy as we thought….

Writing the responses to the interview questions was left, as we were unusually busy for the time of year, to the last minute. It was then we realised that Kev didn’t have a decent photo to send for the article :-( we decided to take our own and that made for an amusing half hour… why is it that a photographer can get such good shots? and when we try we look like one of the muppets? We would just have to send them a photograph from when we picked our Basildon Business Award.

Well, after such faffing about we spoke to the magazine and they asked for our quarter page ad. What ad? we replied, with a sinking feeling in our hearts. The quarter page advert for your business, that ad… oh that ad!  and can we have it by Midday please… we should have never have left it to the last minute, we should have done it over the weekend and then we would have been prepared. How does that work? As  couriers we are prepared for almost all delivery eventualities from freight hiccups to cargo handling, yet when it comes to getting something together for a printed magazine all the organisational skills go out of the window! Isn’t there a law for these happenings? Murphy’s? Pareto’s? Netwon’s?

After this musing, our white knight rode in to help us, Barbara Saul our internet marketing strategy expert, who also happens to be a talented web designer. Babs kicked us into touch and sorted us out with our logo (now in our corporate green and gold colours, instead of blue) and a lovely quarter page advert that looks great. Thanks Babs :-)

Kevin and Sarah

Basildon, Southend in Essex Couriers and parcel delivery

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