How to recommend a same day courier service

sameday_courier_services

Often you see 'asks' or 'requests' for a same day courier on twitter or in forums. Then a flurry of tweets that recommend suitable couriers to the person that asked. Normally the person doesn't specify the type of courier they require and say … [Read more...]

Tender delivery, submitting your tenders with TLC

A lot of money can rest on a tender being delivered on time. So it makes sense to do it right and get the delivery aspect right - there are no second chances and if you really want the business you quite simply cannot afford to take the chance. … [Read more...]

Does your business need to look at its deliveries?

One of the interesting things that come about when you are chatting to other businesses is how little they care about their reputation after they have gained their customer's business. I shall be quite blunt, after the customer has paid, a lot of … [Read more...]

The courier at the gate…

I recently read in an online forum about a lady who had had 30 boxes of nappies delivered by a courier service and they had left them at her gate. Image via Wikipedia To make matters worse, the gate opened outwards and the boxes were stacked … [Read more...]

Do you currently pay a fuel surcharge on your courier services?

As you may have noticed over the last 7 months the cost of fuel has risen steadily. For us couriers that means an unavoidable increase in our operating costs. How some couriers deal with the higher fuel prices is by adding a fuel surcharge to you … [Read more...]