I thinking about what makes a delivery difficult and I wrote about when deliveries go wrong:

Quite often the problem can be in the venue the item is being delivered too. Doorways can be too narrow for sofas and beds resulting in the removal of a window to get the item in the house.Sarah & Kevin Arrow, West Thurrock & Dartford Courier and parcel services, Aug 2008

Quite often a courier will only deliver kerbside to kerbside. They are no longer insured to go into the home of the customer.

Often with our drivers they won’t leave you to struggle with the getting the item inside part, but it needs to be understood this isn’t part of many courier companies services, this is goodwill from the driver.

It really helps to inform the driver if help us needed and on some occasions a two man team is needed.

With doorways becoming narrower, and windows being removed to deliver sofas there is a lot that can make a successful delivery go wrong.

If you would like advice about getting your delivery into awkward places, please give us a call we are happy to advise our numbers are 0844 884 3331 or 07816 528421.

Sarah