Same Day Courier Services, Essex

How to contest a ticket

— Write to the council explaining in detail why you disagree with the ticket and include any evidence such as a pay and display ticket or a timed receipt showing you were collecting items from a shop. If you write within 14 days, you will still be offered the early payment discount if the council rejects your representation

— Stick to the facts and resist the temptation to be abusive about wardens or parking

— If relevant, include in evidence photographs or videos of the street showing the visibility of signs and lines

— You can also call the council’s parking office when you receive a ticket and officials may make a note of special circumstances

— If your representation is rejected, you will be sent a Notice to Owner ordering you to pay. You have 28 days from then to pay or appeal

— If the council rejects your appeal, it will send you a form that you can use to appeal to an independent adjudicator. You have 28 days to make this final appeal

— You can appeal to the adjudicator by posting your form and evidence; appearing in person at a tribunal; taking part in a conference call with the adjudicator, a council official and any witnesses; or appealing online

— The adjudication service will acknowledge receipt of your appeal. The council should send you a copy of its evidence within 21 days

— Most drivers receive the result at the end of the hearing

Sources: Traffic Penalty Tribunal, Which?