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Posts Tagged ‘Transportation and Logistics’

Same Day Courier Services – What Are The Benefits?

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A same day courier service allows your business to transport important goods or documents reliably. This can allow your business to convert important prospects and to win successful contracts. Most couriers will also allow you to track your package so you know when the recipient has received it.

It’s important to understand the benefits of using a reliable courier service and how it can increase your businesses reliability and reputation. By understanding why a same day courier is so important you can start to look for a good company with an excellent reputation for reliability.

In this blog posting we’ll look at the 5 main benefits your business will experience from a reliable, same day courier.

1 – Reliability
You want to demonstrate that your business is professional and reliable. Therefore you need to demonstrate this in every area of business that you operate. This includes delivering items to clients and prospects.
If you can impress your clients and prospects with a professional, sleek and timely delivery of goods or documents, you’re likely to retain these clients. It will also increase your businesses reputation through word of mouth. sloppy delivery will have the reverse affect.

2 – Contracts Speed Up
If you can get an important contract signed on the same day, you can begin starting a project much sooner. Using slower, inefficient courier services means delays in starting new contracts which can all affect your businesses cash flow.
With courier tracking in real time you know when your important goods or documents have been received and therefore when to expect a response. Invaluable, when time is money.

3 – Peace of Mind

Being able to rely on a delivery service to get your package to its destination on-time and impress your clients or prospects is a necessity. Once you’ve sent your package you need to be able to focus on running your business, not worrying about if the package will arrive in time.
Peace of mind comes guaranteed with a same day courier and you needn’t worry about goods getting lost or damaged, or if they’ll be delivered on time.
By using a fully insured and legal service you know your goods are in safe hands. Look for a company that employs fully trained staff to ensure safe transport that’s insured, professional and reliable.

4 – Save Time
Why make numerous trips to your local post office or sorting office? It makes sense to focus on running your business. Let the courier pick-up your important goods from your business premises. Save time by letting the experts handle your problem of getting parcels and documents delivered on time

5 – Save Money

Using a courier service isn’t as expensive as you might think. You get great value and if money is an issue you can always choose a non urgent service.
If you need to get an important document signed today, you might have to drive across half the country for a signature. It makes sense to save petrol costs along with wear-and-tear on your car by paying a courier to do the job. You can also avoid any corporate manslaughter issues that you may have if a staff member completed the job.

Sarah
PS if you have any questions, pick up the phone, we are happy to help

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Do you currently pay a fuel surcharge on your courier services?

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As you may have noticed over the last 7 months the cost of fuel has risen steadily. For us couriers that means an unavoidable increase in our operating costs.

How some couriers deal with the higher fuel prices is by adding a fuel surcharge to you bill, this can be an extra 5 or 10%.

Over the course of a few weeks this can significantly increase your transport costs.

So what do you suggest we do to make your deliveries more cost effective for you?

We don’t charge a fuel surcharge, as our services are bespoke courier services, each price and quote is tailored to each delivery. As a customer that means you only pay for what you need and use :-)

We recycle packaging for our customers too, and can return it to their depot and save them significant amounts in packaging costs.

Our drivers drive safely and as fuel efficiently as possible, and that makes a difference to our fuels bills. There is no need for us to charge extra for any fuel consumption with the price increases.

So when booking your same day courier service, remember to ask about the fuel surcharge before you get a shock when the invoice comes in!

Kevin

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Where’s the marketing in your delivery?

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When you have a product delivered to your customers, it can be the first physical impression they have of your company. Often if selling goods that need delivering, the customer may not meet the business, it’s owner or  a salesperson until a sale has taken place. Back to impressions – You need to make sure it is the right one. You also need to make sure it is consistent with your marketing message. If you brand your business as a premium product or service, how do you look if you use a second rate courier service? or even send the item with ‘a mate who is going your way…’

Parkins Independent Trading Co
Image by gregwake via Flickr

If your products, that you carefully make, are collected and then delivered in a scruffy, battered van, then you can imagine what your customers will think when they see it. Then we have the driver. If the driver is scruffy, unkempt and cannot recall when they last had a bath, they are not creating a good impression of your company. The delivery aspect is so often overlooked, but if a customer is paying a premium for your product, you are not very likely to gain repeat business by having it delivered by someone who couldn’t care less.

Whats more worrying is if the courier service in question doesn’t care about their own image, how can you be sure they will care about your product? If your goods are fragile, how will you know they are looking after them? You may not think this matters as your business gave the customer great service, and a great item that they needed. Many people will have helped make the sale, and now one scruffy driver, who couldn’t care less has blown it for you.

If you are less than confident in the courier service that is completing your deliveries, then you may find you are calling them more often to find out what is going on, where they are and how long they will be. You may find that you worry more about the delivery than the work you should be doing, because the trust just isn’t there.

If you are sending items to high calibre businesses you need a courier service that understands what this means. You will need one with smart, tidy vans and drivers that are motivated and well treated. They are the drivers that will deliver your items as you intended them to be delivered, with courtesy and respect. They are the ones that will be polite and well mannered to the receptionist of your clients company. They are the ones that will make sure the right person signs for the item, and will carry out your instructions so that the delivery is reflective of the overall service that you provide. They will continue to see your marketing message and brand values are delivered in a manner that reflects positively on your business.

Knowing how much it costs to win a client, can you afford to use a courier service who delivers less than what it should?

Sarah

0844 884 3331

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